Topic ID #36380 - posted 11/19/2015 4:47 AM

Engagement Manager (Operation War Diaries) - TNA UK


Full-time/Fixed Term Appointment until 31st March 2016 with the possibility of extension

Closing date: Thursday 3rd December 2015 at midnight

Salary: £37,000 - £41,000

Job Purpose:

Many of our users tell us that visiting The National Archives is a life changing experience. We want to give even more people the chance to have that same feeling, whether they set foot on our site at Kew, meet us in community settings, or encounter us online. Throughout the First World War centenary, we will create new and exciting public programmes that connect with new users and inspire their curiosity about our unique collection of First World War records. We will attract a greater and more diverse audience, and change the way that our local communities, families, and young people think about archives.

Operation War Diary is a ground breaking, innovative ‘Citizen Historian’ crowdsourcing project, which uses our digitised unit war diaries and is run in partnership with Zooniverse and Imperial War Museums (IWM). It has the potential to change the way we work with volunteers and approach cataloguing in an archival context and has attracted significant media and volunteer interest. However there remains a long way to go to realise the full benefits of the programme.

The Operation War Diaries Engagement Manager will spearhead the project for The National Archives, leading the efforts of a cross-departmental project team for our First World War 100 programme and managing contract staff. S/he will take the lead in managing key relationships with our partners including Zooniverse (at the University of Oxford) and IWM, and will deliver increased volunteer engagement. They determine The National Archives’ approach to this project and deliver high quality data outputs that support user interaction with the data, or enable re-use.

The Operation War Diaries Engagement Manager will drive the longer term strategy for subsequent years, developing a major funding application in this area, re-scoping and planning the project to maximise the effort invested in crowdsourcing and entering into negotiations with academic partners to develop specific data driven research questions to deliver fresh insights into the First World War

Reports to: Strategic Projects Manager

Role and Responsibilities:

* Leading and shaping Operation War Diary to meet the aims of the First World War Programme and delivers outcomes that contribute to cross-directorate business priorities.

* Make key decisions regarding the project’s scope and future development and to secure funding to support it.

* Take the lead in relationships with key external partners to develop the programme, secure resourcing and resolve issues.
* Research and disseminate knowledge and expertise in crowdsourcing techniques and the latest sector thinking and technologies.
* Join the strategic First World War team, influencing and collaborating with senior colleagues in the First World War and other key business areas eg Marketing & Communications, Advice & Records Knowledge, Systems development, Web and Archives Sector.
* Recruit and manage staff (on a contract basis) and motivate a dispersed multi-disciplinary teams towards rapid technical and engagement goals, ensuring that the project meets the agreed outcomes, standards, timescales and budget

* Establish a marketing and communications programme, utilising cross-institutional resources to raise the profile of the project and to recruit and retain volunteers.

* Consult and lead negotiations regarding the future direction and investment strategy for Operation War Diary with a wide range of groups and individuals, including within the academic and heritage sectors

* Represent the project internally and externally, raising the profile of The National Archives as a leader in public engagement with a focus on archival material and academic research.

* Ensure an effective and complete transfer to the operational business owner at the end of the project.


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