Topic ID #38165 - posted 3/15/2017 10:55 AM

Director of Operations and Facility Management, Virginia MOCA, Virginia Beach

Virginia MOCA

Virginia Museum of Contemporary Art (MOCA)

Position: Director of Operations and Facility Management – Exempt Position


The Director of Operations and Facility Management reports to the Executive Director and manages the physical plant and the areas of Security, Visitor Services and Museum Shop, Facility Rental, and Maintenance. The Director of Operations and Facility Management is responsible for the successful functioning of all mechanical and electronic systems pertaining to the building, creating a safe and secure environment, and ensuring the building and grounds are impeccably maintained. Makes executive decisions pertaining to museum operations, emergencies, and personnel issues; assisting in museum administration; maintaining building security; maintaining responsibility for daily cash handling and recording of gift shop; serving as the building coordinator and primary contact for facilities issues; supervising museum operations staff; attending meeting and events as necessary; and performing other related duties as assigned. 

Essential Functions and Responsibilities

  • Monitor MOCA’s physical plant including HVAC, plumbing, electrical and mechanical systems, utility usage, structure and roofing; work closely with the City of VB to maintain its maximum effectiveness’. Conduct regular inspections of the building and grounds to determine maintenance needs and recommendations for improvements and repairs.
  • Develop a 5 and a 10-year plan for building maintenance, lease hold improvements and replacement and renewals. Manage the plan to achievement.
  • Manage the scheduling of building inspections, renovation and capital improvement projects and landscaping needs with City of Virginia Beach Departments of Building Maintenance, Parks and Recreation and/or vendors.
  • Provide operational support for all staff regarding telecommunications and computer networking. Conducts the recruitment and selection of outside contractors as needed for all major office equipment and AV.
  • Supervise Museum’s operational staff and/or contract services in security, maintenance, visitor services, gift shop and facility marketing. Manage building and staff schedules.
  • Manage visitation data collection for grant information and analysis.
  • Work closely with Executive Director to formulate the Museum’s strategic goals and initiatives and monitor their progress.
  • Work closely with senior staff to foster advancement initiatives to include: fundraising activities, donor solicitation and grant development.
  • Oversee budget development and expense management for the Operations, Facility Rental, Taxable Sales and Administration budgets. Responsible for meeting departmental budget goals and initiatives.
  • Provide Operations staff with training, support and resources needed to perform their jobs at the highest standard and to comply with but not limited to OSHA requirements, EEOC and DOL regulations and Museum injuries/incidents reporting procedures.
  • Build strong relationship with MOCA’s broad constituencies that include: Board of Trustees, members, donors, artists, collectors, educators, philanthropic organizations, corporate leaders, peer institutions, media, vendors, and city representatives.
  • Maintain working knowledge and understanding of American Alliance of Museums standards and best practices, staying abreast of emerging trends and practices in museums.
  • Work collaboratively with all staff to facilitate a positive working environment and visitor experience. Assist all departments in determining requirements of new exhibitions, programming and special events.
  • Assist with opening and closing of the Museum as needed.
  • Represent the Museum at public events, participating in professional development with peers when possible.

Required Qualifications

Bachelors’ degree in Business, Museum Studies or related work experience required. Minimum of 3 years, 5 years preferred of related museum, facility management or operations experience. Demonstrated management success, strong administrative and interpersonal skills, excellent writing, communication and computer skills, and proven budget and multi-tasking skills desired. Must have strong leadership and planning skills with proven effectiveness in managing staff. Knowledge of modern computer programs, including database entry and Microsoft Office. Occasional nights and weekend are required. This position requires confidentiality. Physical requirements include prolonged standing and sitting, must be able to balance, bend, climb, crouch, reach, stand, sit and twist. Must have the finger dexterity to operate mechanical and office equipment. Must be able to lift/move up to 50 lbs. Must exhibit mobility to monitor and maintain systems organization wide and to meet the daily demands of the position.


The Virginia Museum of Contemporary Art (MOCA) is a nonprofit institution founded in 1952 to foster awareness, exploration and understanding of the significant art of our time. Regularly changing exhibitions feature painting, sculpture, photography, glass, video and other visual media from internationally acclaimed artists as well as artists of national and regional renown. By balancing its four primary activities--gallery exhibitions, studio art classes, educational outreach programs and outdoor art shows--MOCA seeks to involve a diverse regional public in the rich and active language of contemporary visual art.

MOCA does not discriminate based on race, color, religion, sex, national origin, age, disability, political affiliation, or sexual orientation. 

Mail or email resumes and letter of interest to:                                      
MOCA Human Resources                               
Virginia Museum of Contemporary Art
2200 Parks Avenue
Virginia Beach, VA 23451
fax: 757.425.8186

No phone calls please

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