Topic ID #40367 - posted 11/2/2018 7:53 AM

Museum Shop Associate, Atlanta History Center, Atlanta, GA


The Atlanta History Center is looking for a highly motivated and results oriented professional to fill the Part Time role within the organization of Museum Shop Associate.

This vital position is responsible for the daily retail operation of the Museum Shop.  This associate is expected to uphold policies and procedures detailed in the employee handbook and any other responsibility assigned by the Atlanta History Center or its management.  Candidates must be highly detailed oriented, possess excellent communicated skills, both verbal and written, and be capable to carry out a wide array of duties, and work well in a team environment. 

Provide excellent customer service and information to create the most satisfactory experience for our visitors.



·         Meet or exceed the financial goals, operational objectives, and visual expectations.

·         Provide exceptional service, build customer relationships, product knowledge, selling, restock merchandising and overall shop keeping.

·         Must regularly move around store area to be accessible to guests. Answer general questions about Atlanta and the region, our museum and exhibits.

·         When needed, provide reception services including:

·         Operate multi-line phone system, answering all incoming lines, directing calls, and giving information as needed.

·         Direct inquiries to appropriate staff regarding donations of money, artifacts, archival materials, etc.

·         Take messages for staff and deliver them as necessary.

·         Responsible for the upkeep of the point-of-sale, desk and other public shop areas.

·         Assist in receiving of shipment and preparing product for floor display. Can lift, carry or move at least 40 lbs. Serve as point of contact for mail delivery and pick up.

·         Responsible for cash handling. Process retail museum shop sales (experience with Square is preferred).

·         Process daily sales reconciliation reports and ensure Software is in balance.

·         Other duties as assigned by leadership.



Mandatory Requirements:  

·         Bachelor’s degree from an accredited college or university with 3-5 years of experience in customer service, specialty retail, and/or hospitality.

·         Knowledge and experience in providing a noteworthy customer experience.

·         Excellent written and oral communication skills.

·         Must be available to work weekend shifts during day time operating hours and some late nights during events.

·         Interest in History, Museums, Retail and Customer Service.


Preferred Requirements:

·         Availability on weekdays and around holidays. Occasional weekday night shifts and some weekends.



Background Check Requirements

·         Satisfactory criminal background check required.

·         Satisfactory financial background check required.



Application Deadline:  November 16, 2018


Apply online: 

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