Visitor Center Manager
hparoubek86




The
Thomas Cole National Historic Site seek a full time Visitor Center Manager. The
position offers the opportunity to join a dynamic team at a beautiful historic
site in Catskill, New York, in the scenic Hudson Valley. The Visitor Center (VC) Manager is responsible for visitor-oriented
operations in the Visitor Center, management of the physical and online
gift shops, and regular updating of the organization’s website and other online
platforms. The ideal candidate is interested in art, history, the local area,
and retail business management. This position requires excellent interpersonal
and written communication skills, analytical thinking, and the use of personal
computers and mobile devices. The ability to work both independently and
cooperatively with other members of the education staff is essential. Essential responsibilities include providing
professional and friendly service to visitors, ringing in orders and tracking
inventory and sales using Square, managing visitor reservations in Eventbrite, maintaining
and developing the online Shopify store, updating thomascole.org in WordPress,
and using a spreadsheet program to record and analyze quantitative information.
From April to November, the VC
Manager works primarily in the Visitor Center, where s/he welcomes and orients
visitors, processes ticket and gift shop sales, and provides accurate and
helpful information about the Historic Site and surrounding area. S/he also
oversees the VC staff, manages inventory, orders products, fulfills online
orders, keeps records, submits invoices, receipts, and sales reports to the
Bookkeeper, and updates the organization’s online platforms with current
information. From December to March, when the
VC is closed, the VC Manager continues to maintain the website and online
store, fulfills online orders, analyzes past gift shop performance, and
develops plans and strategies to expand and improve the retail operation. To apply, please submit a
resume, a cover letter explaining your interest and qualifications, and contact
information for at least three professional references via e-mail to employment@thomascole.org. Deadline to submit is February 19, 2021. For
full listing see https://thomascole.org/employment/
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